Mobile App

How do I manage my vouchers?

You can keep track of which vouchers you have used, copy the PIN, and check their balance in the Vouchers tab of the app. Swipe left and right on each item to see the available options.

How do I change products?

You can change products from the home screen by tapping your currently selected product logo.

How do I delete my saved debit card?

Go to Settings in the hamburger menu, and tap Delete next to the card you wish to delete.

How is my debit card stored for repeat payments?

TopMeUp utilizes tokenization to meet the security standard mandated by the Payment Card Industry Data Security Standard. Your debit card information is stored in a secure, encrypted data vault at our payment processor.